Privacy Policy


Privacy & Policy
We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.
However, please note that whilst we take appropriate technical and organizational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:
  • Keep your account passwords private. Remember, anybody who knows your password may access your account.

  • When creating a password, we recommend use at least 8 characters, best a combination of letters and numbers. We recommend you do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do it by going to 'My Account' and clicking 'Change name, email or password'. Avoid using the same password for multiple online accounts.

Spoof/false Emails
We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from asking you to do so, please ignore it and do not respond.

How we store and use your personal data
We collect, use and process your personal data for the sole purposes of processing your order, payment and shipping. We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you.
It must be remembered that in some cases (not object of the ordinary administration of this website) the Authority can request information pursuant to Article 157 of Legislative Decree no. N. 196/2003, in order to control the processing of personal data. In these cases reply is obligatory under administrative penalty.

Discreet packaging and billing
As privacy is very important to our customers we ensure a total discretion in packaging and shipping. All orders are sent with the name of “Euroclone”. There's also no need to worry about your bank statement as your transaction will show as “Euroclone Spa.”.

Updates to this Policy
This Security policy was last updated in 01/11/2014. Please check back regularly to keep informed of updates to this Security policy.


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